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IT Security Operations Manager

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IT Security Operations Manager


Offshoring Software Engineering | Tech Staffing & Recruitment | UK | Australia | Philippines

Cloud Employee, is a UK owned Philippines business established 8 years ago. We connect high-performing software engineer talent in the Philippines with some of the world’s leading and most innovative tech companies. Developers join to work from the Philippines as part of international engineer teams and grow their CV and skill-set.

We pride ourselves on being a supportive and cutting edge workplace continuously investing in staff development, engagement and well-being. We provide security, career paths, along with individual training programs and mentoring.

Role Overview

  • Handles SOC functions and operations (planning, directing and controlling)
  • Ensure the monitoring and analysis of incidents to protect People, Technology and Process addressing all security incidents and ensuring escalation are peri internal policies.
  • Identify potential threats delivering strategic reports and strategies to minimise the impact of the threat.
  • Responsible for the 1st Line SOC strategy within IT.
  • Creating, leading, and managing the 1st Line Security Operations team which comprises security operational staff members.
  • Primarily responsible for directing security event monitoring, management, and response.
  • Ensuring incident identification, assessment, quantification, reporting, communication, mitigation and monitoring.
  • Ensuring compliance to policy, process, and procedures using the ability and aptitude to improvise and improve on existing processes to achieve operational objectives as governed by cyber risk management.
  • Revising and developing processes to strengthen the current Security Operations Framework, review policies and highlight the challenges in managing SLAs.
  • Responsible for overall use of resources and initiation of corrective action where required for Security Operations Center.
  • Ensuring daily management, administration & maintenance of security devices to achieve operational effectiveness.
  • Creation of reports, dashboards, metrics for SOC operations and presentation to Senior Management.
  • Involvement in arranging staff training in security awareness skills through coaching
    positive security culture.
  • Involvement in driving continuous improvement and addressing non-compliance constructively to achieve good business outcomes.
  • Making sure to comply with internal policies and relevant legislation / standards, such as the Data Protection Act and ISO standards.

Candidate Requirements

  • Qualified to first degree level, or equivalent in a relevant discipline in such as Computer Science, IT or a Cyber-Security related field
  • Industry recognised security certifications desirable such as, but not limited to CISSP and CISM.
  • 12 Plus years relevant experience obtained within a variety of IT Security related roles
  • Must have prior experience in SOC, investigating security incidents and performing RCA of such incidents. Must be used to operating within SLA’s across different incident types including response times and remediation times
  • Must have experience in using SIEM products such as Qradar, Logrhythm, AlienVault, Sentinel, Accenture MSS etc., creating advanced correlation rules, administration of SIEM, system hardening, and Vulnerability Assessments
  • Should be able to contribute toward the Threat Intelligence & brand monitoring process, which involves researching, & reporting on newly identified vulnerabilities in the wild and understanding its implication on Travelex infrastructure.
  • Broad range of experience in managing and delivering security solutions
  • Demonstrable experience in managing information security operations or incident response activities within a highly complex organisation with global stakeholders
  • Wide range of security understanding in technology across different platforms
  • Experience of Cloud hosting (Azure / AWS) / on-prem technologies and in-depth understanding of associated security management controls
  • In-depth understanding of security principles and methodologies
  • In-depth knowledge of security management frameworks e.g. ISO 27001
  • Knowledge of relevant IT Security related hardware, software, and vendor solutions
  • Good knowledge and experience of Vulnerability Management
  • Previous experience in IAM, DLP, SIEM, SOC, Incident Handling and Security Monitoring
  • Good understanding of current Cyber security legislation and regulations
  • Skills in strategic planning, staff leadership and development plus issues relating to training
  • Have strong people focus and track record of building, managing and developing technical teams
  • Successful track record of effective project coordination, prioritization, collaboration, organisation and timely project delivery
  • Proactive approach in identifying opportunities for improvement and define plans / suggestions accordingly for management sign-off
  • Experience in financial forecasts and budget allocation
  • Excellent stakeholder engagement and management skills
  • Organised, efficient and able to work unsupervised under your own initiative
  • Good leader and team worker
  • Good written and verbal communication skills

Salary, Incentive, and Benefits Packages

  • Competitive Salary Package
  • Benefits package include HMO, training allowance, gym or food allowance, educational assistance for dependent, and more
  • An annual salary increase, as laid out in the contract
  • Free food and drinks provided in the office
  • Company trips

For more information on what it’s like to work at Cloud Employee, click here.

Do you think you are ready for the challenge? Apply now!

Here at Cloud Employee, we’re dedicated to keeping our staff happy and satisfied at work. If you’re interested to know more about the employer-provided benefits and perks you can receive with us, you can download the booklet below:

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Benefits Booklet

Submit your CV today and one of our recruitment officers will get in touch with you!

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