Cloud Employee provides a full After Care service for its clients once they have hired their software developer. For many of our clients, it is their first time outsourcing and we know the importance of making it work. So as part of the Cloud Employee service we give full After Care Support. This department provides full day-to-day support for both you and your developer or team of developers. We deal with all of the HR issues, IT setup, and payroll concerns so that you can focus on your business.
The Full Time Dedicated Community Manager plays a large part in your outsourcing success. From a technical task point, your developer will report to you and you will provide them a task list that will keep them busy. The Community Manager will be there to handle all the awkward stuff so that the working relationship between you and your developer remains harmonious. The Community Manager will set regular meetings with you and these can be daily, weekly, monthly or the interval that suits you most.
The After Care Team will monitor your developers timekeeping, leave requests, and general attitude towards their day. We handle all payroll needs, IT setup and support, and create a positive, productive environment for everyone to enjoy. Whereas other service providers make outsourcing awkward, we take that awkwardness away.
The After Care Team conduct regular feedback appraisals with all developers, including relevant performance feedback from you, so that they are always growing and giving you what you need. We are in constant contact with you so you get and can give, regular updates on how things are progressing.
The After Care Team also use the information you share with them and look for developmental opportunities so that our developers, and your team member, are continually learning
Outsourcing can be challenging. Our After Care Team is there to help break down the barriers so that you can keep running your business smoothly.
Cloud Employee provided our company, Freebird Rides, with quick thinking and diligent developers. The developers were always willing to undertake new tasks and were inspired and excited to implement techniques and technologies that were new to them. Their work was always completed on time and with the utmost care and professionalism. Though we are halfway around the world their communication with us was always clear and easy to understand. We hope to work with Cloud Employee again in the future and would overwhelmingly recommend them to other tech companies.
Danielle ThompsonFreebird Rides
Everything has been fine. Ryan has been doing a great job, I am really grateful to have found him.
Sergey SaganSagan Marketing
From the very start the quality of service we've received from Cloud Employee is second to none. Two weeks down the line we now have a great relationship with a senior developer. The speed and quality of the work is outstanding and as a small business having the option to upscale with minimal risk has put us in a great position to take on more business.
Niki GattrellPear Digital, Newcastle
Our Cloud Employee Account Manager was there to handle each of our individual concerns as we raised them. Since taking on our Cloud Employees, our ability to deliver product has greatly improved. We now have a fantastic team of 5 with their very own Loyalty Logistics branded office.
Bobby WilliamsLoyalty Logistix