PL/SQL Developer Daisy Charm

Daisy Charm

Senior PL/SQL Developer
9 years experience

£15 - £25/hour

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  • Experienced professional in Information Technology with expanded background in Education, Technical Sales, Customer Relations, Travel & Tourism, Telecommunication and Retail industries.
  • Obtained knowledge of technology with strengths in Analysis and Design, Database Administration and Development, Logical and Physical Data Modeling and Performance Tuning and Optimization (Query/Configuration)
  • Highly dependable, organized, possess the ability to work well with others and the burning desire to learn.
Work Experience

Senior Database Adminstrator (MySQL)
March 2017 - Present
  • Responsible for the database operations of AWS and RackSpace Infrastructure that includes capacity planning, provisioning, monitoring and maintenance of servers.
  • Provides support to queries and issues raised in accordance to incident management and request fulfilment process.
  • Work closely with Project Managers and Developers in evaluating and implementing database design for new projects and change requests.
  • Creates database migration work plan and executes configuration changes, upgrades, patches and refresh in PROD/DEV/QA environments.
  • Ensures that service incident tickets are acknowledged, escalated and resolved per Service Level Agreement (SLA).
  • Performs periodic backup, performance tuning, resource optimization as part of maintenance.
  • Prepare reports and statistics and assure that information is readily available.
Senior Database Adminstrator (MSSQL)
May 2014 - March 2017
  • Responsible for the overall performance, integrity, security, implementation, and maintenance of the organizational database system.
  • Analyzes data and designs database with the use of proper methodologies and schemas.
  • Manages primary database structures and objects.
  • Configures database settings accordingly. 
Client Care Officer
April 2010 - May 2014
  • Acted as a Liaison Officer between clients, the building association, and the company in all transactions, concerning the business unit.
  • Performed sales and marketing of the business center’s services and facilities, processing of job orders, as well as dealing with technical issues when needed.
  • Performed administrative tasks such as Account Updates and Reconciliation, Invoice Preparation, AR Aging, Credit/Debit Memo, and Generation of Billing Statements through Point of Sale (POS).
  • Responsible in the generation of timely administrative reports for management and accounting purposes. (Sales Summary, Collection, and Account Receivables).
  • Professionally handled customer complaints and disputes by way of giving solutions and/or resolutions.
  • Properly managed and maintained the business area, making it open and presentable for business. 

Bachelor of Science in Information Management
2006 - 2010
Ateneo De Manila University
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