CRM Data Specialist (MS Dynamics 365)

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Cloud Employee is a UK-owned Philippines business established 8 years ago. We connect high-performing software engineer talent in the Philippines with some of the world’s leading and most innovative tech companies. Developers join to work from the Philippines as part of international engineering teams and grow their CV and skill-set.

We pride ourselves on being a supportive and cutting-edge workplace that continuously invests in staff development, engagement, and well-being. We provide security, and career paths, along with individual training programs and mentoring.

Role Overview

  • You will be responsible for managing and optimizing data within our market-leading platform for our customers.
  • Manage and optimize data within the Microsoft Dataverse, our comprehensive solution built on Microsoft Dynamics 365 CRM.
  • Perform data cleansing, validation, and enrichment activities to ensure data integrity and quality.
  • Collaborate with stakeholders to understand data requirements and design data solutions to support business objectives.
  • Develop and implement data integration pipelines using tools such as D365, SQL, and SSIS (SQL Server Integration Services).
  • Utilize KingswaySoft or other data integration/translation frameworks for seamless data integration across systems.
  • Create and maintain data models, data mappings, and data transformation processes.
  • Collaborate with cross-functional teams to ensure data accuracy, consistency, and availability for analytics and reporting purposes.
  • Continuously monitor and optimize data processes to improve efficiency and performance.
  • Stay updated on industry trends, best practices, and emerging technologies related to CRM data management.

Candidate Requirements

  • Proficiency in Microsoft Dynamics 365 CRM with a strong understanding of its modules, customisation options, and data management capabilities.
  • Extensive experience in SQL, including data querying, manipulation, and optimization.
  • Strong knowledge and hands-on experience with SSIS (SQL Server Integration Services) for data integration and ETL processes.
  • 3 + years’ experience in a software development team environment.
  • You possess excellent analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.

Nice to have

  • Experience with KingswaySoft or other data integration/translation frameworks.
  • Familiarity with AI and machine learning concepts and their application in data analytics.
  • Adaptability as your key trait, as you thrive in a fast-paced, dynamic environment.

Salary, Incentive, and Benefits Packages

  • Competitive Salary Package
  • Benefits package include HMO, training allowance, gym or food allowance, educational assistance for dependent, and more
  • An annual salary increase, as laid out in the contract
  • Free food and drinks provided in the office
  • Company trips

Do you think you are ready for the challenge?
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