QA Analyst Miriam

Miriam

Senior QA Analyst
11 years experience

£15 - £25/hour

Hire Miriam Now!
Summary

Miriam has eleven years of solid experience in Software Testing both in functional and technical applications, as well as a background in testing in projects such as cash management systems performing payments, collections and regulatory reports, and a mobile application for healthcare, specifically for claims and home insurance.  

She has a strong experience in Software Testing and has plenty of exposure to different methods of testing including system, product, black box, functionality, regression, integration testing, UI and User-Acceptance Test. Moreover, she has experience in testing for windows and web-based applications, and a specialised knowledge on software development lifecycle process with an extensive exposure to analysis, planning, execution, defect log/tracking, reporting, documentation and data validation.

Work Experience

QA Specialist
March 2017 - May 2019
  • Worked as QA Specialist for Underwriters Laboratories (UL), a global independent safety science company with expertise in innovating safety solutions; provided the knowledge and expertise to help navigate growing complexities across the supply chain from compliance and regulatory issues to trade challenges and market access. 

  • Worked on a Laboratory Information Management System (LIMS) project release, targeting to increase operational efficiency and to help utilisation growth. 

  • Designed, created, and executed testing deliverables (test cases/scripts) based on functional requirements and business processes. 

  • Identified and logged defects in the designated defect tracking tool (TFS). 

  • Validated product fixes (for regression/training). 

  • Conducted peer reviews for the test deliverables done by project members. 

  • Provided status reports through emails/meetings/calls to all project stakeholders. 

  • Technologies: FRS Reporting tool, Moody's Analytics, JIRA, HP ALM Quality Center, MS Excel, SQL , TFS, .NET

UAT Tester
December 2014 - November 2016
  • Was responsible for user acceptance testing of newly developed or enhanced product requested by the users based on MAS regulations that needs to be implemented to production. 

  • Partnered with the development team, functional, and other support teams to test the enhancements or new products to be released. 

  • Validated and verified configuration setup that will cater to the environment for test execution. 

  • Created and mapped test scenarios and test scripts that will cover the requirements based on the functional specifications. 

  • Verified and tested the accuracy of the data loaded in the test environment.  

  • Provided hand over documentation to the user for system implementation. 

  • Reported and documented defects encountered during testing; created a step-by-step document together with the screenshot or SQL scripts to recreate the defects. 

  • Compared the production report against UAT to have a detailed comparison of the changes and to validate if the areas affected did not have a major impact from previous reports submitted to MAS. 

  • Performed Level 1 and Level 2 GL reconciliation. 

  • Technologies: FRS Reporting tool, Moody's Analytics, JIRA, HP ALM Quality Center, MS Excel, SQL

Functional Tester & UAT Tester
September 2011 - November 2014
  • Developed functional understanding for payment transactions. 

  • Executed end-to-end bank payment and collections transactions. 

  • Created test cases and test scripts based on the requirements given.  

  • Reported log defects and tracked them to closure in HP QC. Retested defects and attached Proof of Test (POT) documents for validating fixes of developers. 

  • Successfully collaborated within a team to deliver multiple releases that covered different countries in bank payment and collections. 

  • Worked hand-in-hand with the operations team for better understating of the process during UAT testing for payments and collections transactions. 

  • Directly reported to the manager the status of executed scripts per day and issues encountered during testing. 

  • Collaborated with the BA for requirement gaps in the application. 

  • Initiated payments and collections from transactions and checked intraday account transactions. 

  • Matched the value of the accounts in the core bank system and in the web-based system for transaction history validations. 

  • Verified the account opening balance, end of day balances, and account balance history with account narrations for balance transactions report checking. 

  • Worked within the team that initially tested the balance transaction report before it is incorporated in the system integration test. 

  • SME for balance transaction report testing. 

  • Technologies: MIDANZ, FINET, FINACLE, CIS, UPR, Global Cash Plus, Quality Center

Manual Tester/QA
July 2010 - August 2011
  • Ensured that Functional Specifications met business requirements, smoothening out ambiguity and simplifying technical information. 

  • Created functional test cases that served as a basis for the creation of test scripts. 

  • Created test conditions, test scripts, detailed test scripts, and expected results according on the coverage of the test cases. 

  • Mapped business requirements to detailed test cases and test scenarios. 

  • Identified documents defects and tracked it for closure in the issues log; followed up previously reported issues. 

  • Reported test results to supervisor and/or other colleagues in a clear and concise manner. 

  • Executed functional test scripts and perform UI testing. 

  • Validated product fixes. 

  • Performed end-to-end testing of the application based on business rules. 

  • Performed regression testing after the completion of the fixes for Release 1 of the application. 

  • Acted as a POC for the Qualifications and Payment module. 

  • Technologies: IE6, Quality Center v9.2, JIRA, Java, Microsoft Excel

QA Tester
October 2009 - July 2010
  • Performed system testing and product testing for supply chain management system in a web-based application. 

  • Performed usability and functionality testing for web-based application. 

  • Performed manual testing for PHP platform.  

  • Performed different browser testing for the application. 

  • System Design and Testing: provided designs based on client requirements. Created test plans and test scripts for relevant processes. Resolved and properly documented all identified issues and performed system testing. 

  • Performed regression testing after all the issues reported are fixed. 

  • Assisted users for User Acceptance testing of the application. 

  • Technologies: Microsoft Excel, Eventum, Mozilla Firefox 3.5.6, PHP, Java

Quality Assurance Analyst
May 2009 - October 2009
  • Created test plan for testing and validation of scenarios for member claim in HMO. 

  • Performed system and functionality testing from claim creations up to the generation of billing and reports for a health care insurance. 

  • Performed Functionality Black Box and Sanity Testing on the application. 

  • Tested the accuracy of the computations of the different transactions covered for the claims creation for HMO, and manually validated the transaction and the computation based on the business process for the health care insurance. 

  • Technologies: ASP.NET, SQL, Microsoft Excel, Mozilla Firefox 3.4, IE v. 7

Software QA
January 2008 - February 2009
  • Ensured functional specifications met business requirements, verifying ambiguity and simplifying technical information. 

  • Performed functionality testing for a web-based ordering system for a telco company. 

  • Performed system testing from account creations to billing generation in a Windows-based application. 

  • Assisted in the creation of test plan deliverables, such as Test plans, Test Scenarios, Test Cases, Test Scripts, and Data Requirements. 

  • Reviewed requirements and technical documentation resulting in a successful Acceptance/Entry-Exit Criteria. 

  • Manually executed test cases/test scripts. 

  • Executed automated test script for an online ordering system. 

  • Reported defects found during test execution. 

  • Worked with development, release management, and defect management to resolve defects in a timely manner. 

  • Retested defect fixes. 

  • Monitored email test execution status to track the execution progress of the team. 

  • Successfully rolled out CMMI in the project that resulted in the team’s awareness. 

  • Worked together with the team that was audited in the SQA-IQA audit for the role of training coordinator. 

  • Planned and managed training schedule of the team. 

  • Technologies: Java, HTML, XML, UNIX, SQL, Microsoft Office, Mercury Quality Center 9.0, Mercury Quick Test Professional 9.

Software QA / Tester
December 2007 - December 2008
  • Used the in-house programming language while taking charge of the quality or accuracy of the released software products for home insurance companies based on the manual on the discounts, surcharges and qualifications. 
  • Was responsible for checking & testing the products & creating sample hand quotes bearing computation for different scenarios.  
  • Exposed to White Box testing, fixed minor bug problems encountered while testing the application, and executed QA Worksheet to verify the test datas and under writings.  
  • Generated rate comparisons to ensure the quality of software products. 
Education

Bachelor of Science in Computer Science
2000-2005
Universidad de Manila
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