Miguelito

LAMP Developer
2 years experience
Summary

  • Knowledge in SSIS, SSRS, TSQL
  • Have strong communication, interpersonal, analytical and problem-solving skills.
  • Self-motivated, organized, positive team player and has initiative to learn new technologies.
  • Can work under pressure and with minimum supervision.
Work Experience

Software Engineer/Analyst
March 2017 - Present
  • Back Office SME
  • Provided 3rd level technical support for applications written in C# and ASP.NET
  • Provided investigations to resolve complex incidents, mainly for back office
  • Provided root cause investigation to recurring issues on back office
  • Communicates with end users for problem resolution
  • Created tools and process automations to reduce team maintenance effort.
  • Provides not only resolution but root cause investigation for complex incidents across Store Applications (Front Office, Back Office, Reporting Module, Financial Services Portal)
  • Created tools and queries to reduce time spent on incident investigations
  • Created enhancements/Permanent fixes on batch errors
Education

Bachelor of Science in Information Technology
2013 -2017
University of Santo Tomas
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