Jermaine has three years of web development, application and API services, using various programming languages.
Provided support and maintenance to client’s web applications including system enhancement and modification and participated to client’s application-related activities such as but not limited to technical transfers, production deployments and security compliances (i.e. PCI DSS).
Experienced direct reporting to client for years to provide on-the-spot support which includes production incident investigation, analysis and delivering solutions. Acquired management and soft skills being a team lead and subject matter expert (SME).