Cloud Employee originally is best known for providing companies with high quality dedicated developers. Over the years, a number of our clients asked us if we could provide the same quality service for their back office administration roles. We tested this service with a select few clients, running it with exactly the same processes as our successful IT arm. Needless to say, our clients started to grow and require more people covering a variety of roles from Data Entry, Administration Support, and Lead Generation. The success of the model led Cloud Employee to open a new division dedicated to Back Office and Administration roles using its highly successful Dedicated Employee model.
This new division of Cloud Employee allows companies to grow their Administration and Lead Generation team based in our fully managed offices in the Philippines. Our model enables you to have complete control of the hiring process, where you make the final decision on hiring staff just the same as if you were hiring for your local team.
We also provide optional extra services including campaign creation, supervision and support from experienced managers for a small monthly cost.
Our Administration Staff can provide full support for your back office needs, from document creation to any process driven tasks.
Data Entry Staff who can provide a number of different services from updating your CRM, adding records, survey forms, to website content creation.
Photo Editors who can curate, retouch, resize, and edit your photos - transforming them to professional quality images fit for online publishing.
Research and Lead Generation Staff who can help you create databases of prospective clients, through to email marketing.
Virtual Assistant Staff who can perform administrative tasks from admin support, appointment setting, online booking, presentation creation, and document processing.
Content Writer and Editors who can do content creation and editing - from website copy, blog and news articles, to social media posts, product descriptions, and landing page content.
Outsourcing used to only be a practice of big businesses, enabling them the ability to build large work forces whilst saving on costs. As the world shrinks due to the Internet, the demand for outsourcing services that cater to smaller companies grows. Local job markets have decreased in skilled labor, with many employees not wanting to do the process driven tasks. Small businesses have more competition than ever and are constantly looking to reduce operating costs while moving their business forward.
Cloud Employee's Dedicated Outsourcing model allows them to do just that by providing access to a much larger talent pool. The Cloud Employee solution offers full support to clients, including dedicated account managers to advise and support you streamline your processes, and get the best results out of outsourcing your administration roles.
Our Cloud Employee Account Manager was there to handle each of our individual concerns as we raised them. Since taking on our Cloud Employees, our ability to deliver product has greatly improved. We now have a fantastic team of 5 with their very own Loyalty Logistics branded office.
Bobby WilliamsLoyalty Logistix
As an SME, the ability to implement and support a robust technical infrastructure and provide software development skill sets is key to our continued growth. It was a pivotal decision to outsource offshore as well as a significant investment for the business but given the passion and dedication of employees and staff at Cloud Employee, our greatest fear ‘if remote working can actually deliver results’ are being quickly ebbed away. The technical ability, delivery and quality of work were proven well within the first month of working with Cloud Employee.
Nick WalkerPack Smart Ltd
My biggest pain point was we have to move fast and it takes a lot to hire people. Since Cloud Employee already had some infrastructure finding some candidates was pretty easy. I felt like I interviewed maybe 12 people in 1 or 2 weeks. Which is pretty fast. And all of them were pretty qualified. As far as moving faster, and getting our app and our website like full speed ahead, Cloud Employee has helped us, absolutely. Totally expedited our development which leads in the end to the growth of our business.
Anthony WentzelFreebird Rides
One of the things Cloud Employee enabled us to do is work quickly to deliver our products to the market, to gain a larger market share, to get new customers, and ultimately to retain our existing customers by the new features. Our team at Cloud Employee is at the top of their game in the industry and the location that they’re in. We’re working with top talent and as a result of that, we get top results.